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Since 2010, New York City has strived to become a global digital leader. Mayor Michael Bloomberg and commissioner Katherine Oliver announced NYC Digital last July, with the mission to create a better civil society and stronger democracy with the use of technology – engaging, serving and connecting New York.
Rachel Sterne is the city's first chief digital officer. Her goal at NYC Digital is to use technology and digital media to improve communication with residents and business and enhance government transparency.
Alongside Bloomberg, Sterne created Road Map for the Digital City, which outlines plans to make New York the world's leading digital city.
"The state of the digital city was strong in New York when we began developing the roadmap," says Sterne, who credits Bloomberg's administration with digital development supporting efficiency, transparency and public engagement.
"But we are New Yorkers, and we don't rest on our laurels. That's why the Mayor decided we need a holistic digital roadmap to help New York City realize its full potential and raise the bar even higher."
The road map is split into four strategic categories: Access to Technology, Open Government, Engagement and Industry.